Click to Check Our BBB Rating


Track Your Order Online



Upon shipment of your order Crystal Palace Chandeliers will email you a shipment tracking number.
You may use the tracking number to track your shipment with our partnered shippers below.

Track your shipment with FEDEX

Track your shipment with Old Dominion Freight Lines

Track your shipment with DHL



Shipping Policy

When merchandise is being shipped within the continental United States (for Hawaii, Alaska or Puerto Rico see below), Ground shipping is FREE.


International Shipping Policy

If your order is being shipped to a location outside of the continental United States (including Hawaii, Alaska, Canada or Puerto Rico) the shipping costs are NOT included in the price of the product. Before placing your order, please contact our customer service representative at 1-877-824-5019 or sales@crystalpalacechandeliers.com to obtain a shipping quote.

Crystal Palace Chandeliers is not responsible for any taxes, duties, or fees including Brokerage fees and Customs that are associated with any purchase. These additional charges are the responsibility of the customer.